I asked that they escalate the ticket, if possible. I reach out to Avid Customer Support by phone and got to speak with a representative to explain my issue. So, I get to my secluded island, Le Taha’a in French Polynesia and I don’t have my iLok USB stick. If you haven’t heard of iLok Cloud, it’s worth looking into! iLok Cloud is a way for you to activate licenses through the iLok license manager and does not require the iLok USB stick! Want to activate your license on iLok Cloud? Go here! I was only planning to take it as a backup plan because I remember transferring the Pro Tools subscription key to iLok Cloud. As I was preparing to get on a flight to Tahiti, I kept telling myself to remember to pack my iLok so I can run Pro Tools and still work on the go.
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